F.A.Q
How long has Maker Mart been around?
Maker Mart has been here since Winter 2019, and is now 5 years old! It was launched that December with a festive pop-up, and then opened as a permanent shop a few months later. Over the past 4 years Maker Mart has grown and evolved, going from being staffed purely by volunteers to having permanent paid staff who curate and run the shop, and is open 7 days a week.
I am a maker and I am interested in having my work stocked at Maker Mart, how do I apply? Does the store take commission or do I need to pay for shelf space?
You can apply via our website under "apply to sell" and fill out the form provided. Periodically we close the form when we have a lot of applications to look through. So if it’s not there, don’t worry - you can still contact the shop via insta, email or pop in to see us. We operate on a sale or return basis, taking a commission from product sales which goes directly back into keeping the shop running, and supporting Exeter Phoenix. Aplications are reviewed regularly, but it may be several months before we can get in touch with you. So please be patient.
How many local artists are currently at Maker Mart?
We currently have over 130 active makers who stock with us, most of whom are based South West of England.
Where are Maker Mart's workshops run and how do I book a space?
We aren’t curently running any workshops. In the past we have held some lovely sessions including crafts such as macrame, needle felting, print making, embroidery and ceramics. This is something we may start again in the future so keep an eye out.
Are dogs allowed in Maker Mart?
Yes, absolutely! We are dog-friendly, and in the warmer months have water available for our four legged friends.
Is there disabled access at Maker Mart?
Unfortunately not due to the building design, which features a stairwell. The entrance is fully accessible however so we are happy to go down onto the shop floor to get anything on behalf of customers who require a bit of assistance. Please feel comfortable to ask us.
Do you sell gift vouchers?
Yes we do! You can purchase vouchers of the values £5 and £10, which can be used on anything in the shop. Gift vouchers last for six months from the date of purchase. The full voucher amount needs to be redeemed in one transaction, however multiple vouchers can be used at different times.
Do you accept Exeter Independent Gift Cards?
Yes, and you can use them to purchase anything in Maker Mart.
I recently purchased some jewellery from Maker Mart and discovered it was faulty, how would I go about getting a replacement?
This is a rare occurrence, but in the event you do have an issue then please either bring the item into the shop, or send us a photograph with a message to describe the problem either via email or insta. We will then check with the individual maker on your behalf about a replacement. Alternatively you can contact the maker directly.